We see a wide range of instruments that come in for repair. All receive a thorough clean and service – and sometimes that’s really all they came in for.
When we receive an instrument they’re tagged and logged first. We note any instructions that were sent in (we love it when we get notes about what’s wrong… hint, hint) and then start in on the cleaning. We’ve seen everything from instruments that look like they’ve hardly been used, to instruments that are quite literally caked in dirt, dust and casing grease. We test the electronics to see if they are working, check the battery (if it comes in with one), check continuity with the probe (if there is one), remove the cover plate, record and look up serial numbers and make any other initial observations.
We then begin removing and cleaning the tape/coax starting at the probe end (again, if there is one. Sometimes they are no longer one with the unit…) We clean the entire length of the tape/coax noting any minor damage like nicks that need covering, note any significant damage that needs replacement or repair, we spot check calibration of coax and lastly clean the reel once it’s empty of line.
We’ll put together a comprehensive quote with various options for repair or replacement – if that is what you prefer, or you can give us the ok to just do what we think needs doing. (You can always trust us to take the most cost-effective route.) We then tackle any minor preventative fixes or major repairs, put everything back together, box it up and get it out the door! Often we are able to do a same-day turn around – especially if we’ve got a note and/or can speak to you right away.
We’re also proud to say that we service and repair our competitors instruments – often we are able to repair what they wouldn’t, saving you the cost of a brand-new instrument.
A clean and service starts at $40.